This document explains the steps how execute the dunning reversal.After executing the dunning reversal what are changes updated at customer master data , line item can view.
SAP provides a standard program to undo the dunning run which has already been run. The program is RFCORR14. This program can be executed in the test run and once the results of the test run are fine, the same can be executed in the real run.
Example given below step by step
First view the dunning history
Dunning history in F150, BISD, MHND
F150
BSID or BSEG
MHND
Before executing reversal last dunned at line item 12.02.2014 level 2
Executing standard program RFC0RR14
Give the inputs Run date and identification, executed in test mode
Now executing in real mode, by selecting check box update run with updated to BSEG
Dunning reversal executed successfully
Now view at line item dunned data changed and first dunned date updated 20.01.2014 level 1
At master data also changed, here dunning level not changed.
In the same way reversing first dunning level
Compare the dunning last dunning reversal and first dunning screen
Last dunning reversal screen given below
At line item dunned date will be blank
Still at customer master dunning level will not change
At customer master data you can view the dunned change history
Note: Dunning reversal always should done last dunning
Example: You have done 3 dunning level for that customer in this you cannot directly done reversal for dunning level 2.